• Executing the non-selling functions of the department to allow sales staff maximum time for soliciting and securing additional business for the hotel.
• Efficiently performing all assigned sales duties including processing incoming leads and executing sales reporting requirements.
• Ensuring all deadlines are met, performing assigned duties, maintaining sales data files, and acting as a liaison between hotels and clients

Key Duties & Responsibilities:

• Assist the sales staff in all sales-related duties for group, corporate and catering-related businesses.
• Process all incoming business leads 
• Assist in the servicing of in-house groups from the sales office.
• Act as a liaison between hotel sales office and client.
• Maintain files and sales databases as per company standards
• Ensure efficient communication of group needs to hotel operations staff.
• Execute assigned sales reporting and ensure all deadlines are met
• Follow-up on all special projects and assignments given by the DOS
• Other responsibilities as assigned.
• Responsibilities are subject to change.

Education and Experience:

• Must be proficient in Microsoft Office products to include Word, Excel, and Outlook

Preferred Skills and/or Education:

• Experience in a hotel or related industry preferred
• Opera cloud experience  
• Delphi/ Sales force Experience

Introduction:

We are seeking a friendly and professional Front Desk Agent to join our team at Guy Harvey Resort St. Augustine Beach Oceanfront. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage reservations and check guests in and out using a computerized system

• Handle guest requests, such as booking tours or making restaurant reservations

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Assist with organizing and setting up events and meetings

• Handle guest complaints and concerns with grace and professionalism

• Perform light cleaning duties, such as wiping down counters and restocking supplies

• Other duties as assigned

Qualifications:

• Previous experience as a front desk agent or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Flexibility to work evenings, weekends, and holidays as needed

Perks:

• Competitive salary

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a reliable and detail-oriented Night Auditor to join our team at the Guy Harvey Resort St. Augustine Beach Oceanfront. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage the front desk during the overnight shift, including handling guest check-ins and check-outs

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Handle guest requests, such as booking tours or making restaurant reservations

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports

• Monitor and maintain inventory of supplies and equipment

• Perform light cleaning duties, such as wiping down counters and restocking supplies

• Other duties as assigned

Qualifications:

• Previous experience as a night auditor or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Excellent attention to detail and problem-solving skills

• Flexibility to work overnight shifts, including weekends and holidays

Perks:

• Competitive salary

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

Guy Harvey Resort – St. Augustine Beach, Florida

Full-Time | Evenings, Weekends & Holidays Required

Are you a strong kitchen leader who believes great food starts with a great team?

Santiago's Florida Kitchen & Craft Bar is seeking a hands-on PM Kitchen Manager to join our leadership team. This position works closely with our Executive Chef and Food & Beverage leadership to oversee evening kitchen operations, ensure food quality and safety standards, support staff development, and maintain a positive, professional culture.

This is not a position for someone who manages from the office. We are looking for a leader who enjoys being on the line, coaching cooks, solving problems, and leading by example.

What You'll Do

- Lead and supervise evening kitchen operations

- Ensure food quality, consistency, presentation, and execution

- Maintain all food safety and sanitation standards

- Train, coach, and develop line cooks and dish team members

- Assist with inventory control, receiving, and product organization

- Support labor and food cost goals

- Maintain prep levels and production standards for daily service

- Communicate effectively with Front of House and resort departments

- Foster a respectful, professional, team-oriented work environment

- Assist with banquet and special event execution as needed

- Hold team members accountable while treating everyone with dignity and respect

What We're Looking For

- Previous kitchen management or leadership experience

- Strong line cooking skills and ability to work all stations when needed

- Knowledge of food safety, sanitation, and HACCP practices

- Ability to remain calm and professional during busy services

- Strong organizational and communication skills

- Positive attitude and willingness to mentor others

- Dependable, accountable, and solution-oriented mindset

- Ability to lift 50 pounds and stand for extended periods

Our Culture

At Santiago's, we believe hospitality starts with how we treat each other.

We work hard, support one another, communicate openly, and lead with respect. We are building a team that values professionalism, kindness, accountability, and teamwork. We are not looking for ego-driven leadership. We are looking for someone who can help create an environment where cooks can learn, grow, and succeed.

If you're the type of leader who jumps in to help, takes pride in your work, and understands that strong teams create great guest experiences, we'd love to meet you.

Compensation & Benefits

- Competitive salary based on experience

- Paid time off

- Health, dental, and vision benefits

- Employee discounts

- Career growth opportunities within a growing resort operation

Apply today and help us continue building one of St. Augustine Beach's strongest hospitality teams.

We lovingly refer to this position as the First Impression Executive -- Are you a people person with a big smile and a heart for hospitality? Do you enjoy a fast-paced, upbeat work environment where every day brings something new? If you're ready to join a team that values personality, teamwork, and great service, then we’d love to have you at the front desk at Guy Harvey Resort.

No hotel experience? No problem. We’re all about great attitudes and a willingness to learn. We’ll teach you everything you need to know to succeed.

What You'll Do:

• Welcome guests with warmth and provide a smooth experience from check-in to check-out

• Handle reservations and front desk tasks quickly and accurately

• Be a helpful resource for guest questions, needs, and concerns

• Collaborate with other departments to ensure top-notch service

• Learn and use our property management and point-of-sale systems

• Follow resort policies and procedures to create a seamless guest experience

What You’ll Get:

• Competitive starting pay: $16.00 – $18.00 per hour

• A fun, supportive team environment right on the beach

• Paid Time Off

• Hotel room and meal discounts for both full-time and part-time staff

What We’re Looking For:

• Availability to work weekends and holidays 

• Dependability and punctuality — we rely on each other

• Friendly, clear communication skills

• Front desk or hospitality experience is a bonus, but not required

• Opera Cloud experience — sets you apart from the crowd!

If this sounds like the right fit, we’d love to hear from you.
Apply now and take the next step in your hospitality journey with Guy Harvey Resort — the best place to work on the beach.

Introduction:

We are seeking a reliable and efficient Dish Washer to join our team and ensure that our kitchen is clean and well-maintained. The Dish Washer will be responsible for washing dishes, pots, and pans, as well as maintaining a clean and organized work area. The successful candidate will be able to work efficiently in a fast-paced environment and be able to lift heavy objects.

Responsibilities:

• Wash dishes, pots, and pans using a dishwasher or by hand

• Maintain a clean and organized work area, including sweeping and mopping the floor and cleaning equipment and surfaces

• Assist with inventory management, including restocking supplies as needed

• Follow all safety and sanitation policies and procedures

• Other duties as assigned

Qualifications:

• Ability to work efficiently in a fast-paced environment

• Ability to lift heavy objects

• Basic math skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

The Assistant Chief Engineer supports the Chief Engineer in overseeing all engineering, maintenance, and safety operations of the resort. This role ensures the property is maintained to the highest standards, with a strong focus on guest satisfaction, operational efficiency, and compliance with safety and environmental regulations—particularly those unique to an oceanfront environment.

Key Responsibilities

Operations & Maintenance

• Assist in managing daily engineering operations, including preventative maintenance and repair programs.
• Ensure all mechanical, electrical, plumbing, HVAC, and pool systems operate efficiently and safely.
• Oversee maintenance of guest rooms, public areas, back-of-house, and beachfront facilities.
• Support capital improvement projects and renovations.

Oceanfront & Environmental Considerations

• Monitor and maintain equipment exposed to salt air corrosion (HVAC units, railings, lighting, etc.).
• Ensure proper upkeep of beach access points, dune walkovers, and outdoor amenities.
• Assist in storm preparedness and recovery operations (hurricanes, coastal flooding, high winds).
• Ensure compliance with local coastal, environmental, and sustainability regulations.

Leadership & Team Management

• Supervise and train engineering and maintenance staff.
• Assist in scheduling, task delegation, and performance management.
• Promote a culture of safety, accountability, and service excellence.

Safety & Compliance

• Ensure compliance with OSHA, fire safety, and local building codes.
• Conduct routine safety inspections and maintain logs.
• Assist in emergency response procedures, including evacuations and power outages.
• Maintain proper documentation for inspections, certifications, and regulatory requirements.

Guest Experience

• Respond promptly to guest maintenance requests and ensure timely resolution.
• Work closely with Front Office and Housekeeping to minimize guest disruption.
• Uphold resort standards for cleanliness, functionality, and aesthetics.

Administrative Duties

• Assist with budgeting, inventory control, and procurement of supplies and equipment.
• Maintain maintenance logs, work orders, and preventative maintenance schedules (CMMS systems preferred).
• Track energy usage and recommend efficiency improvements.

Qualifications

Education & Experience

• High school diploma or equivalent required; technical or vocational training preferred.
• 3–5 years of engineering/maintenance experience in hospitality, resort, or similar environment.
• Previous supervisory experience preferred.

Technical Skills

• Strong knowledge of HVAC, electrical, plumbing, and general building systems.
• Experience with pool systems and water chemistry preferred.
• Familiarity with preventative maintenance systems (CMMS).

Additional Requirements

• Ability to work flexible hours, including weekends, holidays, and emergency situations.
• Strong problem-solving and organizational skills.
• Excellent communication and leadership abilities.

Physical Requirements

• Ability to stand, walk, climb, and lift up to 50 lbs.
• Comfortable working indoors and outdoors in varying weather conditions.
• Ability to respond quickly during emergencies.

We are seeking a responsible, professional, and motivated team member to fill a dual Server/Bartender role. We’re looking for a team member who prioritizes safety, takes ownership of their work, and contributes to a respectful and professional workplace.

Position Summary

The Server/Bartender provides exceptional guest service while maintaining a clean, organized, and safe work environment. This role is hands-on, fast-paced, and requires flexibility to cover both serving and bartending duties with professionalism at all times. 

Key Responsibilities

Bartending

Prepare and serve alcoholic and non-alcoholic beverages following recipes and standards

Maintain a clean, organized, and safe bar area

Monitor alcohol consumption and enforce responsible service

Restock bar and manage inventory as needed

Serving

Take guest orders accurately and deliver food and beverages promptly

Provide courteous, professional, and attentive service

Maintain cleanliness and organization of dining areas

Safety & Compliance

Follow all health, safety, and alcohol service regulations

Use all equipment, tools, and glassware safely

Report hazards or incidents immediately

Enforce a culture of safety and accountability at all times

Teamwork & Accountability

Communicate clearly and professionally with team members and management

Assist with training new staff as needed

Help with opening, closing, and side work to maintain standards

Qualifications

Previous bartending and/or serving experience preferred

Strong communication and customer service skills

Ability to multitask in a fast-paced environment

Must be 21+ for bartending responsibilities

Flexible schedule including nights, weekends, and holidays

Professional, reliable, and team-oriented

Professional Standards

Reliability, teamwork, and respect are mandatory

Safety, cleanliness, and guest-first service are required every shift

Team members must take ownership of their role and support their coworkers

Compensation & Benefits

Competitive pay plus tips

Paid Time Off (PTO)

Holiday pay

Health benefits available

Beachside location — work just steps from the ocean

• Set-up and/or breakdown beach and pool furniture each day - chairs and umbrellas.
• Decision-making skills.
• Creativity for pool games/entertainment options.
• Ability to work outdoors in extreme heat/humidity.
• Ability to lift/carry beach chairs/umbrellas to/from the beach, and push/pull beach furniture cart.
• Responsible for all rentals; beach chairs/umbrellas, surf boards, body boards, and surf lessons.
• Walk all assigned areas throughout shift. Remove trash and/or pool towels and note any areas that need immediate cleaning.
• Maintain and empty trash receptacles around pool/bar area.
• Responsible for delivering dirty towel bin to the laundry room and retrieving clean ones.
• Coordinate with Tiki Bar staff to assist when needed and provide excellent customer service.
• Clean all pool areas in the prescribed manner while following safety and security procedures and regulations.
• Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
• Must be comfortable actively engaging with guests and comfortable in conversing with individuals from a variety of backgrounds and at all organizational levels.
• Must be able to handle and enforce pool deck policies; no smoking, no outside alcohol, no pets in pool area, etc.
• Responsible for checking every guest that enters the pool deck for the appropriate wristband color and regularly walking around the pool deck to enforce this policy.
• Perform any other additional duties as assigned by leadership.
• Scheduled days and times may vary based on need.

Job Requirements

• Must be able to work weekdays and holidays
• Must be able to learn basic computer software operations
• Possess strong communication skills.
• Ability to lift/carry up to 50lbs.

Benefits

• Employees receive - hotel room discounts, meal discounts, retail store discounts.
• A full listing of benefits will be provided upon hire as outlined in our employee handbook

Location: St. Augustine Beach, FL

Job Type: Part-Time / Full-Time

Shifts: AM & PM (Weekends Required)

We’re hiring Line Cooks at all experience levels—from experienced cooks to motivated beginners ready to learn. Join a fast-paced kitchen with a strong team and real growth opportunities.

Responsibilities:

Prepare and execute menu items consistently

Keep station clean, stocked, and organized

Work with urgency during high-volume service

Follow food safety and sanitation standards

Communicate and work effectively with the kitchen team

Requirements:

Experience preferred, but not required—we will train the right person

Strong work ethic and willingness to learn

Ability to stay organized under pressure

Reliable and punctual

Weekend availability required

Team-first attitude

What We Offer:

Beachside work environment

Competitive pay + Benefits

Growth and advancement opportunities

Hands-on training and skill development

Drug-free workplace

Supportive, team-driven kitchen

👉 Tell us your experience level when you apply—no experience is okay, we’re willing to train the right person.

👉 Apply today and cook where others vacation.

What You’ll Do:

Greet guests with a warm, welcoming attitude (Host/Hostess)

Manage waitlists and help keep service flowing smoothly

Deliver food quickly and accurately (Food Runner)

Work as part of a team to create a great guest experience

Keep a clean and organized workspace

What We’re Looking For:

Positive attitude and strong work ethic

Ability to move with urgency in a busy environment

Reliable and punctual

Weekend availability is a must

Team players who are ready to learn and grow

What We Offer:

🌞 Fun, beachside work environment

💵 Daily tip-outs

📈 Opportunities for growth and advancement

🚫 Drug-free workplace

👥 Supportive team culture

Whether you’re new to the industry or looking to grow your hospitality career, we’d love to meet you!

👉 Apply today and start working where others vacation.

Location: St. Augustine Beach, FL    
Employment Type: Full-time
Compensation: Based on experience (DOE)

 In-Person Applications Only    Apply in Person!

About the Position

We are seeking a skilled and reliable Painter to join our maintenance team at our hotel. This role is essential in maintaining the appearance, quality, and guest-ready condition of our property. The ideal candidate has strong attention to detail, a solid work ethic, and takes pride in delivering highquality finishes.

Minimum Requirements

• At least 3 years of verifiable professional painting experience (residential, commercial, or hospitality).
• Strong knowledge of painting techniques, surface preparation, and finishing methods.
• Ability to work safely with tools, ladders, and materials.
• Must be punctual, dependable, and able to work independently or as part of a team.
• Ability to meet the physical demands of the job (standing, lifting, bending, etc.).
• Must be authorized to work in the United States.

Job Responsibilities

Duties may vary based on the hotel’s needs and may include:

• Interior and exterior painting of guest rooms, hallways, public spaces, and maintenance areas.
• Wall preparation: patching, sanding, priming, and repairing surfaces.
• Applying paints, stains, sealers, and coatings using brushes, rollers, or sprayers.
• Touchups and color matching as required.
• Maintaining clean, organized, and safe work areas.
• Assisting the maintenance department with additional tasks as needed.

Compensation

• Pay is determined by experience and skill level.
• Opportunities for growth within the maintenance department.

Why Join Our Team?

• Friendly and supportive work environment.
• Stable yearround employment.
• Your work helps create a great experience for our guests.

Join our team as a Room Attendant and help create a clean, comfortable, and welcoming stay for every guest. Room Attendants are responsible for cleaning guest rooms, common areas, and other areas of the hotel, as well as performing tasks such as assisting in laundry and with inventory maintenance. The successful candidate will show strong attention to detail and be able to work well in a fast-paced workplace.

Your work helps make our hotel feel like a home away from home — and ensures guests leave with a positive experience.

What You’ll Do

• Clean guest rooms and assigned areas to standards
• Replace linens, refresh bathrooms, vacuum, dust, and restock supplies
• Maintain cleaning carts and supplies in an organized, tidy manner
• Report maintenance or safety issues to your supervisor promptly
• Respond to guest requests in a friendly, helpful way
• Follow all safety, sanitation, and brand standards
• Support the housekeeping team with additional duties as needed

What You Bring

• Friendly and welcoming with guests and teammates
• Attention to detail and pride in completing tasks well
• Ability to work efficiently and stay organized
• Dependability and a willingness to support your team in a fast-paced workplace
• Flexibility to work weekends and holidays as needed
• Reliable, on-time, and ready to work
• Professional in appearance and communication
• Follows safety practices and contributes to a clean work environment

·        Able to count, sort, and keep track of items

Experience in housekeeping or cleaning is helpful but not required — we provide training!

Why You'll Love Working With Us

• A supportive team environment
• Opportunities to learn and grow within hospitality
• A rewarding role where you directly impact the guest experience

Perks:

• Competitive salary
• Paid time off
• Medical, dental, and vision insurance
• Professional development opportunities
• Positive and supportive work environment