Guy Harvey Resort St. Augustine Beach
Reports to: General Manager
Schedule: Primarily evening shifts, some day shifts, including weekends & holidays

Position Summary

Guy Harvey Resort St. Augustine Beach is seeking an experienced and hands-on Operations Manager to provide property-wide leadership during evening operations. This position serves as Manager on Duty and works closely with the General Manager and department leaders to ensure consistent execution of resort standards, exceptional guest experiences, employee accountability, and effective communication across the property.

The ideal candidate is a visible leader who is comfortable moving throughout the resort, interacting with guests and employees, solving problems, making sound operational decisions, and taking ownership of issues rather than simply reporting them.

Essential Responsibilities

The Operations Manager will oversee resort operations during assigned shifts and provide leadership across Front Office, Housekeeping, Food & Beverage, Engineering/Maintenance, Security, and other guest-facing areas.

Key responsibilities include:

• Serve as Manager on Duty and represent resort leadership during assigned evening hours.

• Conduct regular property walks to monitor cleanliness, maintenance, safety, service, staffing, and overall resort presentation.

• Resolve escalated guest concerns and provide appropriate service recovery within established authority.

• Coordinate communication and operational response between departments to maintain a seamless guest experience.

• Provide real-time employee coaching, reinforce resort expectations, recognize strong performance, and document significant concerns requiring follow-up.

• Monitor restaurant, bar, and other Food & Beverage operations for guest service, staffing, sanitation, safety, and operational concerns while supporting established F&B leadership.

• Respond appropriately to guest incidents, medical situations, security concerns, severe weather, property emergencies, and other operational issues.

• Complete an effective Manager on Duty turnover report documenting significant incidents, guest concerns, maintenance issues, employee matters, and items requiring follow-up.

What We Are Looking For

This position requires strong leadership presence, professional judgment, communication skills, and the ability to remain composed when the resort is busy or unexpected situations arise.

The successful candidate should understand that serving as Manager on Duty means taking ownership of the entire resort operation during the assigned shift. The Operations Manager is expected to identify, address, document, and communicate operational issues—not merely observe and report them.

Candidates should demonstrate experience in hospitality, resort operations, hotel management, guest services, Food & Beverage, or another comparable multi-department operating environment. Previous supervisory, management, or Manager on Duty experience is strongly preferred.

The position requires the ability to exercise independent judgment within established policies and delegated authority while recognizing situations requiring immediate escalation to the General Manager.

Leadership Expectations

Our leadership culture emphasizes:

Consistency over convenience. Accountability over blame. Solutions over complaints. Teamwork over silos. Guest experience over personal agendas.

We are looking for an Operations Manager who demonstrates these principles through their actions and who can help employees and departments work together as one resort team.

Schedule & Work Environment

The Operations Manager will primarily provide evening leadership coverage and must be available for weekends, holidays, and changing schedules based on resort occupancy and operational needs.

The position requires regular movement throughout guest rooms, public areas, Food & Beverage outlets, exterior areas, and back-of-house operations. The Operations Manager must be comfortable maintaining a highly visible presence throughout the property.

If you are an experienced hospitality professional who enjoys leading people, solving problems, supporting guests, and taking ownership of resort operations, we encourage you to apply.

Competitive Salary Based on Experience

Help Us Build Something Special.

Santiago's Florida Kitchen & Craft Bar at the Guy Harvey Resort isn't just hiring another

manager—we're building a culinary team that believes in excellence, teamwork, and genuine

hospitality.

We're looking for an experienced PM Sous Chef who wants more than just a job. We want

someone who takes pride in mentoring others, leading by example, and creating an environment

where both our team and our guests thrive.

This is a working leadership position. You'll be on the line with your team, coaching, teaching,

problem-solving, and helping set the standard every shift.

What You'll Love About This Opportunity

• Competitive salary based on experience

• Full-time, year-round position

• Beautiful oceanfront resort setting

. Paid Time Off and Medical Benifits available

• Work alongside an Executive Chef and Food & Beverage Director who value teamwork and

leadership

• The opportunity to make a lasting impact on a growing culinary program

What You'll Do

• Lead evening kitchen operations

• Cook alongside your team during service

• Train and develop line cooks

• Maintain exceptional food quality and presentation

• Uphold food safety and sanitation standards

• Assist with scheduling, inventory, prep, and organization

• Support labor and food cost goals

• Execute banquet and special event functions

• Foster a positive, accountable kitchen culture

Who You Are

You're dependable.

You stay calm under pressure.

You coach instead of criticize.

You lead with professionalism and respect.

You believe the best leaders earn trust by working beside their team.

Our Culture

We believe great food starts with great people. We value teamwork over ego, accountability over

excuses, and respect in every interaction. We're creating a kitchen where people are challenged,

supported, and proud of the work they do.

If you're looking for an opportunity to help build something meaningful—not just punch a

clock—we'd love to meet you.

Apply today and become part of the next chapter at Santiago's Florida Kitchen & Craft Bar

Please visit our careers page to see more job opportunities.

Come cook at the beach! Santiago's Florida Kitchen at Guy Harvey Resort is looking for dependable, experienced line cooks to join our team.

We are looking for cooks that take pride in their food and work well under pressure. Bring a positive attitude, strong work ethic, and team first mindset. AM and PM positions are available.

Great Food. Great Crew. Oceanfront workplace. 

We look forward to meeting you

Introduction:

We are seeking a reliable and efficient Dish Washer to join our team and ensure that our kitchen is clean and well-maintained. The Dish Washer will be responsible for washing dishes, pots, and pans, as well as maintaining a clean and organized work area. The successful candidate will be able to work efficiently in a fast-paced environment and be able to lift heavy objects.

Responsibilities:

• Wash dishes, pots, and pans using a dishwasher or by hand

• Maintain a clean and organized work area, including sweeping and mopping the floor and cleaning equipment and surfaces

• Assist with inventory management, including restocking supplies as needed

• Follow all safety and sanitation policies and procedures

• Other duties as assigned

Qualifications:

• Ability to work efficiently in a fast-paced environment

• Ability to lift heavy objects

• Basic math skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

Location: St. Augustine Beach, FL    
Employment Type: Full-time
Compensation: Based on experience (DOE)

 In-Person Applications Only    Apply in Person!

About the Position

We are seeking a skilled and reliable Painter to join our maintenance team at our hotel. This role is essential in maintaining the appearance, quality, and guest-ready condition of our property. The ideal candidate has strong attention to detail, a solid work ethic, and takes pride in delivering highquality finishes.

Minimum Requirements

• At least 3 years of verifiable professional painting experience (residential, commercial, or hospitality).
• Strong knowledge of painting techniques, surface preparation, and finishing methods.
• Ability to work safely with tools, ladders, and materials.
• Must be punctual, dependable, and able to work independently or as part of a team.
• Ability to meet the physical demands of the job (standing, lifting, bending, etc.).
• Must be authorized to work in the United States.

Job Responsibilities

Duties may vary based on the hotel’s needs and may include:

• Interior and exterior painting of guest rooms, hallways, public spaces, and maintenance areas.
• Wall preparation: patching, sanding, priming, and repairing surfaces.
• Applying paints, stains, sealers, and coatings using brushes, rollers, or sprayers.
• Touchups and color matching as required.
• Maintaining clean, organized, and safe work areas.
• Assisting the maintenance department with additional tasks as needed.

Compensation

• Pay is determined by experience and skill level.
• Opportunities for growth within the maintenance department.

Why Join Our Team?

• Friendly and supportive work environment.
• Stable yearround employment.
• Your work helps create a great experience for our guests.

Join our team as a Room Attendant and help create a clean, comfortable, and welcoming stay for every guest. Room Attendants are responsible for cleaning guest rooms, common areas, and other areas of the hotel, as well as performing tasks such as assisting in laundry and with inventory maintenance. The successful candidate will show strong attention to detail and be able to work well in a fast-paced workplace.

Your work helps make our hotel feel like a home away from home — and ensures guests leave with a positive experience.

What You’ll Do

• Clean guest rooms and assigned areas to standards
• Replace linens, refresh bathrooms, vacuum, dust, and restock supplies
• Maintain cleaning carts and supplies in an organized, tidy manner
• Report maintenance or safety issues to your supervisor promptly
• Respond to guest requests in a friendly, helpful way
• Follow all safety, sanitation, and brand standards
• Support the housekeeping team with additional duties as needed

What You Bring

• Friendly and welcoming with guests and teammates
• Attention to detail and pride in completing tasks well
• Ability to work efficiently and stay organized
• Dependability and a willingness to support your team in a fast-paced workplace
• Flexibility to work weekends and holidays as needed
• Reliable, on-time, and ready to work
• Professional in appearance and communication
• Follows safety practices and contributes to a clean work environment

·        Able to count, sort, and keep track of items

Experience in housekeeping or cleaning is helpful but not required — we provide training!

Why You'll Love Working With Us

• A supportive team environment
• Opportunities to learn and grow within hospitality
• A rewarding role where you directly impact the guest experience

Perks:

• Competitive salary
• Paid time off
• Medical, dental, and vision insurance
• Professional development opportunities
• Positive and supportive work environment